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Custom Toll Free Blog

May 23rd, 2012

Facebook's IPO dismally failed to keep up with most estimates of closing day share prices but Zuckerberg still ranks among the country's richest. So what powerful lessons are to be picked up from the fiasco by small business owners and entrepreneurs?


Mark Zuckerberg has already lost more than $2 billion since Facebook went public. Luckily he can clearly afford it after an almost $20 billion windfall last week. However it is clear that there are powerful lessons to be learned here, both for those rushing towards their own giant IPOs and new startups.


For a start this could be a good lesson in how ego and hype can work against entrepreneurs. Being too arrogant and taking on large competitors head on will certainly breed many enemies, enemies who will pop up to burst your bubble at the wrong moment.


After all the talk about Google not catching up to Facebook, Google is still the biggest player. Chrome is now the number one browser and advertising on the search engine keeps growing while Facebook just lost a $10 million ad contract with GM. Perhaps it is wise not to burn your first line of contacts and better to offer more support to advertisers and affiliates who are responsible for generating the bulk of your revenue.


Facebook's IPO certainly shows just how powerful lists are today as the stock certainly wasn't being directly valued on earnings and assets alone. However, net profit is still a major factor that should be the focus of all entrepreneurs, and thanks to outsourcing this is easier to control than ever before.


However, perhaps the most important takeaway here is that the stock's revision by Morgan Stanley and sharp correction since launch seems to have a lot to do with an amended prospectus warning about revenue issues due to the trend towards mobile by consumers.


This means those who want to win in the next months and years and who hope to claim a fraction of "Zuck’s" wealth need to be focused not just on content and social media, but mobile apps, mobile search and vanity numbers.

Uncategorized |
May 22nd, 2012

Now that you have your vanity toll free number, what should you be doing to get the most out of it? Remember, the whole point of a vanity toll free number is to make it easier for your potential customers to pick up the phone and give you a call. With this in mind, anything you can do to make it easier will still give you more benefit from this smart investment.


The first thing to keep in mind is that you want people to know your new number. After all, no matter how memorable it is or how much it makes people think of your product, your service, and your business, there's no way a person can call it if they've never heard of it. So get that number out there. Use it in all of your advertising. Put it in your email as a headline and a signature. Put it on your Facebook page. Tweet it to the multitudes. Display it prominently in your letterhead. If you use radio advertising, make sure every ad says it and repeats it more than once. If you use print ads, display your vanity toll free number in large type. If you use direct mail or other direct response, make the toll free number the response method of choice. If you put videos on YouTube, flash that number on the screen and sing it out (or at least say it). Whatever form your advertising takes, make your vanity toll free number the centerpiece of your marketing campaign.


Besides making sure your vanity toll free number is prominently displayed where your potential customers can find it and use it, there's one more thing you can do to get the most out of it, and that's to provide excellent service to every person who calls. Remember, the whole reason you are using a vanity toll free number is to increase the number of people calling, so it pays to be prepared to handle that increased volume.


Don't leave people on hold for long, or, even worse, transfer them to voice mail. If you need to hire more people to handle the volume of calls, do it! The best advertising for any business is always a satisfied customer. If someone calls your vanity toll free number and receives a prompt answer, cheerful service, great information, efficient filling of his order and, most important of all, a great product, he or she will tell others how great you are – and they'll give them your vanity toll free number in doing so.

Vanity and Branding |
May 21st, 2012

You've picked out your perfect vanity toll free number. It's available and now you're ready to place your order. But you have one final question. How long will you have to wait before the vanity number is available for you to use?


Relax! The hard part is over! In most cases, your new toll free number will be active and ready for use within two hours after placing the order. So it's a good idea to be ready to field those incoming calls right away.


What can sometimes take longer and require more effort is finding a good vanity number that is right for your business and that is also available. There are 32 million toll free numbers in the United States, counting all of the toll free area codes active at this time (800, 888, 877, 866, and 855) and all the possible number combinations for each area code. Of those, about twenty-five percent, or eight million numbers, are available at any given time. That's a lot of numbers! But not all toll free numbers will work to generate a phone word that's right for your business.


That's why it's important that Custom Toll Free offers so many great tools for finding the right custom toll free number. You can use the Numspell tool to generate possible words from any number combination, or find the current holders of a toll free number using the Reverse Lookup Tool. You can also consider the possibility of sharing the number. You can also look up availability using each of the different toll free area codes, so you're not limited just to 800 numbers.


Once you have your toll free number and are ready to activate it, though, the activation is usually very quick – in some cases a matter of seconds, and usually within two hours.

Vanity and Branding |
May 18th, 2012

Where is Facebook's stock going to top out at today?


Not ready to put your money on the line yet? That's OK, join the fun with a harmless prediction via Tweet and have your vote counted on the site thrown up overnight on Tuesday by James Proud.


The current average stands at a forecast of $54 a share or a total value for Facebook of $135,718,802,154.


However, if you're feeling lucky there are a few sites that offer the ability to acquire a single share. Consider it a souvenir or make it a gift.


Wherever the final numbers land, Mark Zuckerberg is estimated to scoop up a tidy $20 billion. That'll still make him one of the richest people on the planet and not that far behind the lucks of Buffett.


Of course Zuckberg isn't the only one cashing in. Co-founder Saverin has been creating a buzz in the headlines this week after renouncing his U.S. citizenship to dodge a massive tax bill. This has been becoming a hot trend but one which the government now wants to put an end to.


However, the Facebook IPO effect is way bigger than just a few billion extra in the bank for a few stock owners. The area surrounding Silicon Valley has been experiencing a huge boom in spending from luxury cars flying off the lot to retail spending rocketing, long lines stretching at restaurants to homes selling for a $1 million over asking.


However, there is perhaps one very important point that most entrepreneurs are missing here and perhaps the most important one for them personally. That is the marketing opportunities and profits to be had from cashing in on the buzz and trends of the second if you can act fast enough.

Uncategorized |
May 17th, 2012

  In the interest of keeping your Google audience clicking toward your store and your service, holding down that position and keeping the first page on the searches speak more volumes and spark more sales than a Twitter, LinkedIn, Facebook or yellow pages section combined. That’s just simple business and strong reputation management. But what you see, and more importantly, what your customers see is not the same as what Google sees through the eyes of its constantly-shifting and ever-altering algorithms.

            Over the past few weeks, businesses have seen significant rises and drops with the deployment of Google’s algorithm overhaul, known to the tech-world as Penguin. Through the cracks of our concrete jungles, much like Google’s previous update, Panda, Google has begun to crack down on the tactics used by designers and e-commerce tacticians alike to cheat the system for bigger connections. The updates have created systems that enforce traffic losses and penalties for websites and businesses that engage and overindulge in spamming sites with keywords, revolving-door back link matrices (known as Link Spam), and notoriety for bad practices. Bad practices include link manipulation (links to sites that have been marked with malware, over-usage of paid-links, pop-up ads, etc.), including Malware on the site, the usage of hidden/shady/duplicate/keyword-enjambed content, those super-annoying JavaScript redirects (you know who you are), and Doorway pages. With the implementation of the Panda and Penguin updates, Google has not only learned to see it, but frown upon it as well.

            The truth is that this wasn’t done to hurt business but more to protect consumers from getting annoyed in their endeavors toward finding their solutions. If anything this is a convenience. Imagine a system that is able to tell you the legitimacy of vanity 800 numbers without even having to deal or hear a tone? The better businesses have taken this update in strides and have seen little-to-no repercussions; if anything they've witnessed an improvement.

            If you’re looking at your e-commerce approach and thinking of ways to get around this March of The Penguins, get Morgan Freeman’s narration out of your head and get real. Stop trying so hard. The purpose of these Google updates is to keep your business honest. Keep your links, keywords and your vanity phone number relevant and proprietary to the services you’re providing. As we begin to age and evolve with technology, the more you work to build your business as something it is not, the less your business is going to work for you no matter how hard you’ve been working for it.

News and Announcements |
May 16th, 2012

In an effort to spur more marketing and more usage of the social network for business, Facebook has followed the recent lead of search giants, Google and Bing, in sharing with brand owners what they need to do to increase advertising effectiveness.


After a month of comparing the results of various brands on Facebook, the social platform has determined businesses aren't pitching themselves hard enough, contrary to what many "gurus" have been saying.


Facebook recommends more posts directly talking about the brand in order to increase engagement as well as asking questions and flat out asking for the business and more likes with calls to action.


Other advice dished out ahead of the IPO includes building better brand pages and using more visuals in the form of photos and videos to encourage more likes.


With Bing now incorporating Facebook updates into its search results, social publishing is going to only become more important for businesses of all sizes and in every industry. Now in order to rank well with the search engines, brands need to be using Google+, Twitter, LinkedIn and Facebook at a minimum.


However, these social platforms must also be set up and used in the right way. Profiles need to be optimized for search engines with keywords in the right fields and appropriate links. Plus, especially when it comes to Facebook, each and every update needs to be optimized too.


Don't forget the importance of incorporating complete contact details which are matching across each platform in order to boost local marketing and local SEO efforts. The same goes for logos, vanity numbers and verbal branding; it should all be congruent across all customer facing web assets and traditional marketing channels as well.


Not having a serious social strategy isn't an option any longer. In order to compete today businesses need to be going the extra mile to blow away their competition on social networks like Facebook.

Uncategorized |
May 15th, 2012

It’s rumor-time. It almost seems as though history is repeating. Even with technological icon and innovator Steve Jobs having passed on to the next life, the iPhone hype is still as strong as ever. Even with Apple showing ridiculous earnings for the first quarter of 2012, an amount that could outweigh the GDP of entire countries pound-for-pound and blow-for-blow, we’ve got the whole thing with an Apple employee “accidentally” leaving behind a prototype for a new model. And with rumors of patents and processors flying around, not to mention a silence seeming similar to that “calm before the storm” kind of thing, we’re in that whole should I-get-the-4S-because-I’m-lonely-and-need-Siri’s-attention vs. the-should-I-wait-it-out-save-up-my-pennies-in-the-piggy-bank-and-pitch-a-tent-outside-an-Apple-store-for-the-iPhone-5-dichotomy.

 

                Regardless, the iPhone is still the best selling smartphone. Between a demographic that has merged hipsters, an artists, professionals and businesspeople many swear their lives by the iPhone and its apps as well as awesome practicality. In many ways, apps have provided new mediums of accessibility for companies to connect with customers in ways that have shaken up the industry in terms of simplicity much as 1 800 vanity numbers have. Though the differences between toll free numbers and the touch screen magic may have great variance, there are also striking similarities.

 

                Much as 1800 numbers can serve and double as marketing slogans simply through a catchy spelling, anyone can tell you the difference between an iPhone and a phone is like night and day. Some people don’t even put a service on their phone and just rock it out as an iPod with a screen, whereas others have one that serves as a fully-functional phone but they never call anybody. Opting just to text, tweet and take pictures. Much like how some people stand in line for Starbucks and order everything except the coffee, a catchy vanity 800 number can serve your business much like the experience of standing in a Starbucks or doing some crazy tricks on a touchscreen can do.

 

                Look at the craze of those tents pitched outside the Apple store. The iPhone is an awesome device, as many other smartphones are, but it’s not always a product, a touchscreen, a phone, or a gimmick that gets sold. It could also be an experience, purchasing a part of a chapter of cultural evolution. Look at your business, and what it offers outside of products and services. Look at what other demands you meet. Maybe you’re selling more than just a service.

Vanity and Branding |
May 14th, 2012

Not seeing the results you expected and hoped for from your Internet advertising?


Here are five reasons your online advertising could be failing:


1. You Are Not Doing Enough
Many entrepreneurs and small businesses simply aren’t doing enough. Not enough blogging, too few social posts, running too few PPC ads to get the clicks and traffic needed. Maybe all that is needed is turning up the volume a little.


2. Failing to Measure & Monitor
If you aren't watching your metrics and analytics there is no one to blame for failed advertising efforts but you. Cruel but true. There may be a single simple tweak to a landing page, copy, form or navigation that could dramatically spike conversions.


3. Not Targeted Enough
Even Facebook has a niche. Hone your focus, master your market, and then expand.


4. Poor Keyword Selection
90% of your online advertising is going to involve keywords. Poor keyword selection and usage means missing out on the majority of your product or service's potential. Think like a consumer. Hone in on keywords which have real value, not just those with lots of search volume.


5. Your Graphics
Craigslist got lucky. Everyone else needs to make sure that their blogs, ads and websites are attractive not just informative. Looks can make all the difference.


Trends are changing too.
Have all of the above right and your online advertising is still failing? Maybe it isn't just you. Some forms of marketing are likely to continue to decline in profitability and effectiveness. Customers don't trust it anymore. They don't want to see it and they don't need it. With information so easy to find these days future advertising success is all about inbound or attraction marketing, not blasting your message in their faces.


Just be there at the top of search results when consumers are looking for your type of product exactly when they are searching. Think content marketing, search and local SEO. Just don't overlook the essential tools for building trust, branding and streamlining communications like vanity numbers.

Vanity and Branding |
May 11th, 2012

Facebook and Microsoft are teaming up to take on search giant, Google. What does this mean for your marketing and branding efforts?


News from Microsoft reveals the roll out of changes to its Bing search engine to include Facebook results in a challenge to Google's search dominance. How important is this and will this affect marketing efforts? What do businesses and entrepreneurs need to change now?


This new move by Bing is an important one which businesses need to be alerted to and act on. However, it is a little behind the times as Google has been incorporating social search features for over a year.

 

Bringing up social content from sites like Facebook, Google+, Twitter and LinkedIn only makes sense as users no doubt often find these results a better fit for what they are looking for and trust content posted by their connections more.


Google still rules the web with a 66% share of U.S. Internet searches, compared to Bing's 15%. However, mastering Bing results can make a big difference when you consider how many millions of additional potential hits and customers that can add up to. Businesses also need to recognize that social influence and social media optimization also play a huge role in the rankings of their website and blogs in all search results.


Social media is no longer an option. It is an essential, absolute must have for every organization in every industry. Google+, Twitter, LinkedIn and Facebook are the bare minimum requirements for being in business today. Just having a profile doesn't count either. They must be optimized and they require strategy and real planning. Each needs to be appropriately linked, include keywords in the right fields and maintain matching contact information including addresses and toll free vanity numbers.


With estimates projecting Facebook could instantly capture 20% plus of the search market in the U.S. by rolling out its own search engine tomorrow it deserves extra special attention, and a game plan for all content being published as well as active management.

Uncategorized |
May 10th, 2012

The social media bubble has ballooned to zeppelin girths spanning the skies above the information super-highway. In the state of things, social media may be bigger than the Internet itself. According to Gary Vaynerchuk, author of “The Thank You Economy”, there is a large global shift in the way we communicate. This change in how we communicate affects how we conduct business, reach out to others and the way we approach our ad campaigns.

 

For your business, it’s another depth and another dimension. And like new dimensions, the depths of the valleys can be just as dangerous and depressing as they are uplifting and inspiring. You’ve got everyone eyeing the rights to take on the titles without knowing what’s really behind the championship belt. Did they just hit up HighSpots.com and order a $600 World Heavyweight Championship, or did they really slam the 300-pound giant they shared the ring with and keep their shoulders down for a span of three seconds?

 

Vaynerchuk, in an interview with TechCrunch mentioned that 99.5% of social media experts are just clowns. The reason for this is because so many people are so obsessed with the title alone. People believe that because they can create a Facebook page, get a keyword as a hashtag to trend amidst a social circle, and create a cause or business page that may get around 100 ‘likes’ that they’re suddenly an “expert” of social media. However, in actuality they’re just any ordinary person who knows how run a Facebook account.

 

The reason why these “clowns”, as Vaynerchuk puts it, rise to prominence is due to the obsession and expectation that social media acts as a return on investment (ROI). Nothing could be further from the truth. If a social media presence guaranteed ROI, then all the ‘likes’ on Facebook pages for humanitarian causes would make for more social action and the word clicktivism wouldn’t exist.

 

Vaynerchuk believes that 8 out of 10 social media campaigns are hurting business rather than helping. It’s not the extra dimension, it’s what you do with it. It’s not your message or demand, but how you can generate reactions that go beyond ‘likes’ and ‘retweets’ and inspire those to take action. Sometimes that extra dimension doesn’t go all the way, even if the first approach proves to be a success. For example, take a look at the Sonic The Hedgehog franchise. This started off the on the right foot by being released in 3D, but was quickly lost due to irrelevancy. As a result, the franchise had to resort to werewolves, guns and swordplay only to receive poor reviews and dwindling sales. However, after the re-release back to 2D, Sonic has regained the hearts of many.

 

It isn’t the pitch, it’s what happens over the plate that strikes you out or hits the home run. Traditional advertising, as evidence by AMC’s new show “The Pitch”, isn’t what it used to be. You can’t just throw bales of money at something and expect it to suddenly turn into gold. They may even say that traditional advertising is over. If one thing is true, it’s that in this day and age of evolution in communication, good social standing is no longer something that is manufactured. You’ve got to go out and get it.

Vanity and Branding |
 
 
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