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You do a lot to increase your incoming call volume, but what happens when there’s no one there to answer the phone? Among car dealerships, the number of inbound calls is increasing but the pickup rate isn’t, according to a recent survey of 117 top car U.S. dealership conducted by CallSource. The details of the study concluded […]

One of the greatest advantages of a vanity toll-free number is the ability to produce higher lead volumes. You’re looking to turn prospects into customers, so as these leads enter your sales funnel, it’s important to manage them effectively. Here are four tools to help you successfully increase conversion rates on your inbound phone leads: […]

Have you ever noticed what a lot of professional sports fields have in common? MetLife Stadium, Bank of America Stadium, Levi’s Stadium, Ford Field — they’re all named after brands. But not too long ago, stadiums were typically named after the teams, rather than brands. But in 1912, the owner of the Boston Red Sox […]

Everyone deserves a little extra recognition now and then, and your customers are no exception. You might offer sales and discounts, but there’s more you can do to promote loyalty and build better customer relationships. As a small business, you have the opportunity to show more care for your customers, but how can you do […]

When you’re watching a movie or TV show and a character starts to rattle off their phone number, you’re not surprised to hear that it starts with the digits 5-5-5. But have you ever wondered how this came to be the convention for fake phone numbers? Let’s see if we can answer some of your […]

Exploding geysers, winding trails and breathtaking views: these are just a few of the things that come to mind when you think of our nation’s 58 national parks. This year marks the 100th anniversary of our national park system, celebrating ten decades of beauty, history and nature in the United States. But what if, on […]

Dog owners everywhere won’t have to leave their furry friends at home or take them to doggy daycare this coming Friday, June 24. That’s because National Take Your Dog to Work Day, a day for honoring great companions and encouraging pet adoption, is celebrating its 18th year as an event. If your company will allow […]

Running a small business is stressful and demanding, whether you’ve already found success or you’re just starting out. But when things get tough, what keeps you going day after day? Steve Jobs once said, “I’m convinced that about half of what separates the successful entrepreneurs from the non-successful ones is pure perseverance.” Running a small […]