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Custom Toll Free® Blog

April 11th, 2013

 

vanity toll free number, vanity numbers, vanity marketing, vanity branding, vanity logo.

Is a company logo just that: an identity that bears no aesthetic impact outside of the nuts and bolts through which your business operates? Are there other connections through which vanity marketing creates? Can a change in image really boost business opportunities and customer interest? YES. If your business has been “bleeding money”, a catchy name, vanity toll free number, and website domain name can certainly change the direction of your business prospects.

Sometimes a rebrand, the simple act of painting a new face—even on the same features—can paint the sky a different shade and can position your business better to succeed.

Are you dropping the ball with your business?

If you think the grand scope of vanity marketing or a vanity toll free number is the same thing as having a vanity license plate or a cool, tricked-out vanity logo, you’re dropping the ball big time.

It’s not just that vanity numbers are scientifically proven to be more memorable and increase customer retention, they can also inspire thoughts, feelings, and memories and serve to embrace your demographic in ways you never imagined.

Vanity marketing, through a social media campaign, vanity toll free number or website can do more than just connect you with customers; they can connect you to a culture. If you’re curious about how you can make such connections, we can help. 

Vanity and Branding |
April 9th, 2013

800 toll free numbers, toll free advantages, toll free benefits, toll free usage, vanity numbers, vanity toll free numberFor a new touch on a time-tested solution, don’t overlook Custom Toll Free’s enhanced services. These enhanced services allow for greater opportunities to connect with your clients and customers.

Whether you have one toll free number or many, shared or nationwide, you can supplement your vanity number with the following services and solutions. Small businesses can really take advantage of these enhanced services and what Custom Toll Free has to offer and bolster up their appearance and marketability. These features are easily attainable--at a cost that's half your cell phone bill. 

Here are some ways you can make Custom Toll Free’s enhanced services work for you:

 

·Hunt Groups: If you only have one toll free number, that doesn’t mean you can only operate one phone. With a hunt group you have the option to distribute calls through a specified order. You can also choose to provide an optional greeting and hold music. Line Hunting will allow for your customers to connect to the right person quicker.

·Call Recording: Whether intermittently or for every call, you have the option to record every call or conversation. You can even record and save the conversations and choose to stream them, receive them by email or download them for long-term storage.

·Call Announcements: Before calls connect, you have the option to set up customized announcements. These announcements can tell callers anything from what toll free number they have dialed or the ad they are calling in reference to.

·Get an Auto-Attendant for Your Toll Free Number: Even if there's only one of you, you can get Custom Toll Free’s interactive voice response with multiple menus, greetings and extensions. In addition, our experienced customer service department will help tailor and program the system to your toll free number and to your needs. We can even record and upload custom menu greetings without the use of any hardware or software to purchase or program. Leave the nuts and bolts to us.

If you haven’t already, don’t forget to take advantage of our $15/month tax-time promotion between now and April 15th. Furthermore, adding these services will boost your accessibility and the usefulness of your vanity toll free number. You’ll make it easier for your customers to get to the right person quickly. With only a few more conversions per month, these extended services will pay for themselves. 

Toll Free Benefits |
April 8th, 2013

 

Social Media, Branding, MarketingBrand fragmentation isn’t an entirely new disease, but with the proliferation of social media and other Internet-based marketing opportunities, it has become an epidemic.

So what is brand fragmentation? It’s what happens when your company’s brand becomes linked with different images, phrases, ideas, and other things in media that have nothing to do with your company, your products, or each other. The brand becomes diluted. It’s difficult for someone casually encountering it to be sure exactly what products or services are offered and available.

The reason brand fragmentation has become epidemic is because the Internet, and particularly social media, have lowered the barriers to publication and hence to advertising. Does someone on your team have a marketing idea? With a few hours of work and a few clicks of a mouse, it’s up and running: a new website, a blog, a Facebook or Google+ page, even a series of tweets. It’s quick and easy (much quicker and easier than in the old days, anyway) and cheap—or even free.

The result in far too many cases is a proliferation of uncoordinated marketing and advertising ideas that link your products and services to nothing that makes much sense or is easy to remember and keep straight. The energy is high, but it’s unfocused. There’s a lot of creativity being presented, but it presents potential customers with confusion instead of opportunity.

There are few advantages to publication barriers, but one that does exist is a level of discipline imposed by the difficulty and expense of old-media publication. With that natural discipline removed, it becomes necessary for your marketing team to self-impose a replacement for it. The preventative for brand fragmentation is a focused marketing campaign.

Much of the secret to the marketing and branding focus is communication among the various people who are engaged in your marketing efforts. In particular, it’s imperative that social media managers see themselves as part of a larger marketing effort. Also useful is to make certain that everyone engaged in marketing be familiar with Internet-based concepts such as search engine optimization, or commonly referred to SEO today.

It’s also important to be willing and able to kill an idea that doesn’t help to promote the brand in any coherent fashion. That can be more difficult than it might sound. Creative efforts are loved by their creators and no one wants to see his or her ideas shot down. But not every idea is a good one.

Vanity and Branding |
April 5th, 2013

Entrepreneurs, Mobile Phones, Vanity NumbersFun fact: the first mobile phone call was placed forty years ago this week. Phone services might have changed a lot since then but they may be one of the most important tools that keep income flowing in for small businesses.

New phone launches today are a dime a dozen. In fact, it's only when a phone giant like Apple stops churning out new upgrades that anyone seems to notice. However, no matter which platform you personally prefer, Android or Apple, phone services offer so much more flexibility for businesses and entrepreneurs today.

There are even Skype and Google Voice for those bootstrapping new startups and the agility of toll free services for serious small business owners. Take toll free services anywhere; use flexible routing solutions to bend time and break through budget barriers to get more done in less time, while keeping a lot more money in your pocket.

Combine toll free with Google Global Advertiser to pinpoint the best markets and keywords in any language on the planet. Claim the best, matching vanity numbers and start taking orders, even if you are on vacation, or funnel them to local call center agents that speak their language and get where they are coming from for ultimate customer service.

The first mobile phone call was made before the Internet and digital cameras or even before consumers started enjoying PCs at home. For most today a mobile phone can do everything a desktop or laptop can and normally more. In fact, in many cases, mobile phones and tablets are even replacing desktops and laptops.

Do you have the best phone service available to ensure your company is still around in the next forty years?

 

 

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Uncategorized |
April 4th, 2013

 

affiliate marketing, shared use toll free numbers,  toll free number, vanity toll free number, vanity numbers

A shared use toll free number can serve as a benefit to both your business and your budget for a number of reasons. For those who are new to the concept of a shared use toll free number, here’s a quick breakdown for you: A shared use toll free number is a method of advanced call processing. Calls going to a shared use 800 toll free number are distributed by geography - allowing different companies in different areas to use the same premium vanity toll free number at a fraction of the cost.

Here are three reasons why a shared use toll free number gets it done:

Serve Only the Areas You’re In.

Whether your company is serving only a city or particular region, you can concentrate your business and services only to the area(s) in which you operate. Receiving calls from areas outside the scope of your services can run up your phone bill and waste your call centers’ valuable time.

Vanity 800 Number Availability. 

Custom toll free has the largest database of shared vanity toll free numbers - If a number is in use in some other part of the country than you're in - no problem - You can use it yours, and take advantage of the great vanity number for your business.

Affiliate Marketing.

Become a member of Custom Toll Free’s affiliate program: offer toll free numbers to your clients and let Custom Toll Free--the national leading provider of toll free services-- do the rest. Receive a commission for every referral, and with multiple options you can integrate toll free numbers and services as much or as little as you choose with API, whitelabel sites, widgets and simple ads/links to refer other affiliates. 

If you’re looking to bolster up your customer communication in a cost-effective fashion, a shared-use toll free number is a premium option—coming to you at a fraction of the price. 

Affiliate |
April 2nd, 2013

800 toll free numbers, toll free, toll free vanity numbers, vanity numbers, vanity toll free numbers

Whether it’s real estate, legal services, industrial-powered vacuum cleaning, or tree trimming, the ability for you and your business to attract visitors and patrons who believe in your product or service, and the magical ability to transform clicks to conversions boils down to your ability to inspire those you come across. It’s not who you know, it’s who you get to know. Regardless of whether or not your product “sells itself”, the success of a marketing campaign relies upon its call to action.

Communication is key when it comes to inspiring your audience. By placing a phone number alongside your campaign, you cater to an audience that doesn’t have the patience of dealing with filling out forms. And with a direct connection, you provide a greater convenience not just for your customers but for your business as well. Perhaps your customers need a different kind of product or service you offer than the one they’ve opted for. Having a direct connection can point these factors out to your audience. That’s an immeasurable amenity.

For decades and generations, business vanity numbers have gone the distance in providing a direct call to action. Even before the days of social media, pay-per-click (PPC) advertising, and the dot-com bubbles, vanity numbers have provided calls to action through the nature of its alpha-numeric spelling. Even today, vanity numbers work because vanity numbers make it easier to convert.

Treat Your Phone Analytics like Web Analytics

It’s practically the same ball park: treat clicks like calls. Likewise treat the times of your calls, conversion rates, and unique conversations as if they’re your unique visits, time-on-page statistics, and respective bounce-rates for your website. It’s all communication, and if you’re not perusing through the scope of your services you’re missing out on golden opportunities to:

·         Provide a Call-To-Action.

·         Directly Answer Customers.

·         Provide for your Offline Audience.

·         Inspire Customers to Your Services on a Direct Channel.

·         Reach Your Audience on a Personal Level.

Custom Toll Free can show you how phone analytics and vanity numbers play a major role in the way your business converts callers to customers. Keeping your lines open for callers will keep your business connected even when your customers are offline. Whatever you’re selling, whatever you’re serving, a vanity toll free number is direct call to action and a way to tell your offline audience, “we’re still open.” 

Toll Free Benefits |
April 1st, 2013

Marketing Agency Services, Toll Free NumbersWhat are the hottest add-ons for marketing services to use for improving the value of their offerings and increasing revenues?

Today it’s really all about serving new startups and small businesses. They are growing, expanding, eager to market themselves and the easiest to win over as new clients. So what do they want and need in addition to your core services?

What will really help you stand out, improve the performance of your services and product line, enable you to raise rates or at least add new revenues from traffic whether they take advantage of your main line or not?

There are three core needs of every new startup, small business, and even large corporations launching new marketing campaigns and repositioning themselves…

Content

Pretty design is ‘nice’ but when it comes to attracting the most traffic, real conversions, and maximizing marketing ROI, marketing services know that it is really all about content. So why not start offering copywriting services? Bundle them with your own offering to increase and ensure the advertising effectiveness of direct mail, email campaigns, outdoor and PPC advertising and social. This is easily outsourced to freelance writers through platforms like oDesk and can make a world of difference in getting shared and generating referrals.

Hosting

Hosting has become one of the most popular add-ons and affiliate products today. Host Gator and GoDaddy are among the most well-known, though newer services like Copy Blogger’s Synthesis managed hosting for WordPress are popping up daily. Offering hosting can make a lot of sense as a bundled service if your marketing services include setting up new websites and blogs. However, the issue most marketing services don’t anticipate is that hosting as a stand-alone product lacks attractiveness. Most entrepreneurs really don’t get it or care; it’s like different brands of laundry detergent.

Toll Free Numbers

Then there are toll free numbers. Toll free numbers have quickly become recognized as one of the most powerful business tools available today. All businesses need them from pre-startups to existing companies. Most will want at least several of them if not large batches for testing.

Startups are surging. In Florida alone the Department of State’s Division of Corporations reports 104,490 new domestic for profit corporations registered last year; the most in four years (with the exception of blip in 2011. In 2012 the Sunshine State also saw 169,450 LLCs filed, a 300% increase over 2003 and the most shown to date on public record via the state’s website. They all need toll free numbers.

Bundle them to increase the perceived value of your marketing services and provide proof of great results or promote them via sticky widgets to increase on page time of web visitors and increase total conversion rates.

Toll Free Benefits |
March 29th, 2013

 

Toll Free Services, Prison TechnologyPrison phone service is big business and some argue that the core reason is that many may be unjustly incarcerated in U.S. prisons each year. So can today’s entrepreneurs fight to beat the system and get paid big rewards at the same time?

The firms that run and operate prisons are beginning to manage entire correctional facilities to sponsoring sporting stadiums, as seen with GEO’s name going up on Florida Atlantic University’s football stadium. Some might even speculate that companies like GEO subliminally hope to attract college students to dorm rooms.

Of all auxiliary services, phones are obviously one of the biggest profit centers for prison management firms and states. In fact, one prison telecommunications survey reported some states like California and New York are working with phone companies to charge double regular fees for prisoner calls and then receiving kickbacks for the difference.

Unfortunately, some inmates with disabilities don’t even get full access to communication services or have to deal with outdated technology. For the deaf, speech impaired, and mentally challenged this creates even more roadblocks. If you can’t call out for help or get an attorney that will really work on your behalf, what hope is there of ever being released or being granted an appeal? This has become a difficult and a more common scenario.

Some prisoners still rely on Morse Code to communicate with the outside world and have to pay double for the privilege of using TTY machines, while others seem to be denied contact altogether even though able bodied prisoners are granted access to video conferencing.

The ACLU is pushing to improve phone services for the disabled but that doesn’t mean there isn’t room for innovative entrepreneurs to step in either. Others have stepped up to help improve phone services for inmates. Those attending TED last year probably caught Jeremy Gregg presenting on his prison entrepreneurship program that claims groundbreaking results including a miniscule 5% re-incarceration rate, 100% employment, and 100 businesses launched for those taking part.

So how can you innovate and find ways to use technology or todays affordable and nimble toll free services to improve this broken system, bring more justice, and perhaps even make a tangible difference in making the country a better place to live in?

Toll Free Benefits |
March 28th, 2013

vanity numbers, vanity toll free numbers, toll free numbers, toll free vanity numbersLocal Businesses are sticking it to Yelp...literally. Yelp stickers are going up on shop doors and windows, and here's why you might be 'yelping' for a sticker, too.

A mass array of “lifestyle” apps, Yelp, and others are changing how customers choose who to take their business to.The volume of new businesses is increasing and getting ahead by utilizing these methods. Now businesses can measure the returns they receive by simply reaching out. Alongside printing their Twitter handles with toll free vanity numbers and other contact information, it is now common for businesses to request customers to leave a review on Yelp or check-in through FourSquare. The volume of new businesses are increasing and getting ahead by utilizing these methods.

Businesses that are leading the pack in their industry are those that are taking these lifestyle apps seriously, and taking time to understand and fine-tune their online profiles. Say It’s about one or two in the morning and your stomach is running on empty. If you happen to be equipped with a fully-charged smartphone, then you can enable your location services and Yelp over to find what’s open around you. Simply filter the locales with the “open now” button and copy the directions over to Google Maps—or Apple Maps if you’re feeling kind of adventurous though no one recommends doing so. Not even Apple.

Digital marketing has since undergone a few radical changes. For instance, a Boston Consulting Group Study noted that advertisers who use Yelp see an average of a $23,000 increase in business whereas small, local businesses gain an average of $8,000 in sales coming from the little app that could.

For the mom and pop shops out there, vanity marketing is taking off with new tools for survival. And we’re not just talking about restaurants; apps like Yelp even help to find hospitals, though we’re not sure who stops to check reviews before dialing 911. Now these apps allow businesses to measure their own analytics.

A recent article from Wired.com notes: “Advertising analytics have grown more important as social networks proliferate and as social marketing gains prestige inside large companies. The sums of money targeted at social advertising are growing fast, there are more choices than ever over how to spend that money, and advertisers’ goals are increasingly sophisticated, moving beyond mere counts of likes and followers and into measures of how customers recall, interact with, and buy from brands as a result of the ads."

In the end, whether applying these measures increases your conversions or wind up becoming a trend that takes you nowhere is entirely up to how your business operates. Take for instance the opening scenario: It’s the customer’s empty stomach and the restaurant’s willingness to stay open at 1 AM that makes the sale in the end.

For whatever brand or business you have, keep your options open. Having a toll free vanity number for your business is still the best way to measure your call response and customer interest, especially with Custom Toll Free. You’ll never need a tricky smartphone app or a social media account to operate either. Keep in mind that many want a direct connection over the phone before making any business transaction; it’s best to keep your lines open. When new social and vanity marketing features come to the forefront, don’t look to them as ways to replace what you already have—especially if it works. Always treat your communication avenues as “complimentary” and never place unnecessary barriers between you and your customers.

Vanity and Branding |
March 26th, 2013

vanity toll free number, toll free numbersMuch like football, customer service can be a game of inches. You don’t need an Oliver Stone-directed speech from Al Pacino to tell you that. As they say in real estate: it’s all about “location, location, location”, we at Custom Toll Free believe that when it comes to conversions, it’s all about accessibility, accessibility, accessibility. The issue isn’t so much about attracting new customers to your business as much as making yourself available to answer inquiries and inspire curiosity before even attempting to make the conversion.

A recent Forbes article titled, “Four Small Business Lessons from Big Business Mistakes” was recently written by small business specialist and contributor, Jim Blasingame. The first lesson offered by Blasingame is to not create barriers to customers, and to even go as far as to ask your customers and employees to find them. The article begins with an anecdote relating to a friend who worked in a local office of a national company. After rummaging through the yellow pages, all he could find was a toll free number that connected to an answering machine for the entire company, not listing the local branch anywhere in the system directory.

Upon finding the local office number, the author called only to find that his friend—among many others—had been laid off by the company. Blasingame delves further into short-term planning versus long-term goals in terms of decision-making, providing the final argument that had there been a more robust solution to connect callers to the local offices via their toll free number, his friend and co-workers wouldn’t have been laid off.

One big advantage for small businesses is the ability to see barriers through a clearer scope than big businesses. There are also less, if any, hoops to jump through in terms of changing direction. And when it comes to pointing out barriers in customer communication, a swifter and smaller business can see openings and follow through with new solutions. For a small business a toll free number boosts professionalism. In addition, adding a vanity toll free number can certainly give a smaller business the distinct advantage over a bigger business. Why? Accessibility, accessibility, accessibility.

Custom Toll Free’s features and tools for small businesses come equipped to shatter barriers in customer service before they even come up. Especially where other businesses may have a tendency of dropping the ball, you can keep yourself in a position to serve and satisfy. Just for the next few weeks, you can get this valuable asset, alongside Custom Toll Free’s customer service and amenities for only $15 a month between now and April 15th. So go out there and break some barriers; you never know what difference a few more made connections can make. 

Toll Free Benefits |
 
 
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What is a Shared Number?
 
 
Why Vanities Work Why Vanities Work
 

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