Small business owners have to make tough decisions every day. The head scratching that runs from the start to the close of the day takes a toll on your mental and physical strength. One decision that small business owners should not have to grapple with involves toll free numbers. After learning about four toll free benefits, the decision to acquire a toll free number is clear and simple.
- Enhanced Customer Service
If you were to put yourself in your customer’s shoes, what do you think is one of the top factors customers consider before they make a purchase decision? If customer service comes to mind, then come on down to claim your prize. One of the greatest toll free benefits is the improvement of your customer service. Toll free numbers provide you with a dedicated way to handle customer inquiries, and establish a strong reputation for your business. When customers come across your toll free number, they immediately think “they really mean business”.
- Increased Awareness
Memorable vanity numbers ensure your small business sticks in customers’ minds. Whenever friends or family members ask for a business referral, your number should easily roll off their tongues, even if they have never done business with you before. Toll free benefits include word-of-mouth advertising that does not only involve your business name, but also your toll free number.
- In Your Small Business We Trust
What is another most important reason why customers decide to do business with you? The answer is trust. Customers have to trust you enough to make purchasing decisions. Acquiring a toll free number builds the type of credibility that establishes the first step on what could be a rocky road to building trust. Easily identifiable toll free numbers create a positive impression in the minds of prospective customers who need to trust you before they walk into your small business.
- Low Cost, High Return
Toll free benefits often come down to dollars and sense. Acquiring a toll free number for your small business provides the greatest return on your marketing dollars. The cost of vanity business numbers continues to decline, which increases your return on investment. With a toll free number, businesses also see an immediate increase in call volume and customer response rates. As a result, your small business also sees steady growth in revenue.
Small businesses have a lot to gain by acquiring toll free numbers and integrating them into their small business market strategy. Toll free numbers are a key piece to any small business’s success, regardless of product, service, or industry. Learn more about the toll free benefits and how you make a toll free number work for you.