Why Toll Free Numbers are Essential for Business Longevity

by: blog-editor2 , December 20, 2010

In order for a business to survive, a concrete strategy should exist even at its early stages. This strategy involves recognizing trends and benchmarking against best industry practices. In today’s highly dynamic environment, one of the best ways to ensure business longevity is to use toll free numbers. So why are toll free numbers so important? Well, it actually all comes down to communication.

Whether you are running a B2B or a B2C firm, customers just want to get in touch with you at the end of the day. Toll free numbers make the process easy, cheap, and convenient for them. But take note; there should be a friendly voice at the other end of the line as well! Otherwise, your efforts might backfire. Having said that, below are other benefits you can expect from using toll free numbers:

  • Improved Customer Trust – Research shows that people are 30 times more likely to provide personal data to an 800 number than a regular landline number. The toll free number assures them that you’re running a credible organization.
  • Better Brand Awareness – Competition is stiff in the market. Both large and small businesses are competing with the same market. Through the use of custom toll free numbers, you can get an edge over your competitors.
  • Provides a Professional Image – Customer perception is everything. Given this, you certainly want to leave a long-lasting good impression. A toll free number enables you to get a professional image the very first time a person is exposed to your business.

All these factors will play a part in helping your business succeed over the long-term. It is no wonder then that many organizations are convinced that using toll free numbers is essential for business longevity.

Image Credit: © Mattwatt | Dreamstime.com

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