Find Phone Numbers That Make Your Sales Team More Effective

by: Custom Toll Free , May 9, 2011

Can phone numbers really make a difference in the effectiveness of your phone teams?

Absolutely! The phone numbers you use can make all the difference in how successful both your incoming and outgoing phone campaigns are.

Vanity phone numbers have of course been proven to increase the number of incoming calls that you can generate from a large variety of advertising campaigns. However, blocks of numeric toll free numbers can be just as powerful for improving your conversion rates.

 

By conducting split testing with your blocks of toll free phone numbers you can not only improve the number of calls and the quality of those calls you get by honing in on your best prospects but you can also dramatically improve your conversion ratios by the way you handle those calls. Using toll free phone numbers and the best routing and forwarding tools you can funnel incoming leads directly to team members who have been specially trained for those calls and prospects. Instead of all of your leads coming in on one main business line, multiple phone numbers mean that different demographics and those that have received different messages or offers can immediately reach someone who knows where they are calling from and what they are most interested in. Perhaps you use different phone numbers for different promotions, geographic areas or services. Whichever it is, your phone team will have the optimal training and script to close the deal quickly and easily.

For outgoing calls vanity phone numbers can add instant credibility and brand recognition, making your entire call flow smoother and encounter less resistance.

However if you use your toll free phone numbers you will find that the ability to record calls and to monitor metrics such as how long each call lasted can make all the difference in your revenues. By keeping a close eye on the metrics for your phone numbers you will be able to see which of your team members are closing the most deals as well as where there is room for improvement in your script. This enables constant tweaking and perfection of your marketing efforts from beginning to end and means truly maximizing ROI.


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