4 Ways to Differentiate Your Small Business and Outsmart the Competition

by: Custom Toll Free , March 10, 2016

When you own a small business, competition is inevitable. When the competitors step in, the game begins. No matter what type of business you run, the only way to beat the other teams is to stand out.

Get customers to come to you instead of the competition with these insightful ideas:

Know your brand

Although you have competitors, no two businesses are alike. There is something special about your business that makes you stand out. What do you want to be known for within your industry? What does your business stand for? Your best response when it comes to dealing with competition is to clearly define your company’s values and let your customers know what they’d be missing out on if they strayed to a competitor.

Emphasize innovation

The key to success is to stay on top of trends in your industry and always be in the know. A team of great innovators, always looking to create the next great sensation, is what drives a business forward. As your consumer base grows, get to know your customers and what they’re looking for. You can grow your product line as you think about serving the needs of your market.

Satisfy your customers

With the nature of online shopping and comparison, shoppers are always looking for that little extra incentive before making their final purchase decision. What can you offer to entice potential clients to do business with you? It could be a free shipping program, an easy-to-remember toll-free number, coupon or exclusive sale. These are just a few examples that will help you build a lasting relationship with each customer.

Keep it simple

No matter what type of business you’re in, consumers are always looking for an easy purchasing process. What can you do to make your customers’ lives easier? A streamlined checkout process, readily available product information and friendly customer service agents will ensure a smooth customer experience, and hopefully earn your business some positive testimonials.

Are you looking to boost your brand and establish credibility within your industry? Learn more about how Custom Toll Free can help:customtollfree.com/how-it-works.

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