When you’re watching a movie or TV show and a character starts to rattle off their phone number, you’re not surprised to hear that it starts with the digits 5-5-5. But have you ever wondered how this came to be the convention for fake phone numbers? Let’s see if we can answer some of your […]

Exploding geysers, winding trails and breathtaking views: these are just a few of the things that come to mind when you think of our nation’s 58 national parks. This year marks the 100th anniversary of our national park system, celebrating ten decades of beauty, history and nature in the United States. But what if, on […]

Dog owners everywhere won’t have to leave their furry friends at home or take them to doggy daycare this coming Friday, June 24. That’s because National Take Your Dog to Work Day, a day for honoring great companions and encouraging pet adoption, is celebrating its 18th year as an event. If your company will allow […]

Running a small business is stressful and demanding, whether you’ve already found success or you’re just starting out. But when things get tough, what keeps you going day after day? Steve Jobs once said, “I’m convinced that about half of what separates the successful entrepreneurs from the non-successful ones is pure perseverance.” Running a small […]

It’s an all too familiar situation: having so much work to do and not enough time to do it. For entrepreneurs and small business owners, this is a good thing. More work means your business is growing and you’ll need to start hiring more employees. But as an entrepreneur, you’re used to working alone. You […]

From large brick-shaped objects to tiny flip phones and finally the sleek, big-screened smart phones we’re familiar with today, the transformation of cellphone design and technology has been almost unbelievable. Each season brings a new wave of mobile devices, each more powerful and capable than ever before. Cellphones can now handle almost, if not all, […]

Look at the last receipt you received from any major retailer and you’ll see an 800 number where you can provide your feedback. It says, “How are we doing?” or “Let us know what you think!” But how many people actually take the time to go through the motions of making that call? Happy customers […]

For small business marketers who rely on inbound phone leads, tracking your marketing efforts can be tricky. There are so many tools available for capturing online marketing, but when it comes to call side, it’s hard to know who’s calling and from where. Even if you are able to track your calls, how does that […]

As a small business owner, you have many advantages over large corporations. Not only can you notice trends and make quick decisions, but you can also create close relationships with your customers. You care about your customers, and maybe you even know them by face or name. They come to expect high-level customer service, and […]