Text-enabled numbers: Another tool in your communications belt by: Custom Toll Free, March 28, 2017 If your company’s toll-free number isn’t enabled for text messaging, you could be missing out on an important channel for customer communications — especially millennial communications. As of 2015, a […] Read More
From solopreneur to small biz: Tips on making the leap by: Custom Toll Free, March 21, 2017 Perhaps you’ve been running a successful “solopreneurship” for years, making a good living, but working your hind end off because you’re responsible for all tasks involved. If that sounds familiar, […] Read More
Robots solving problems? How chatbots help call center workers by: Custom Toll Free, March 14, 2017 Marketing industry analysts say chatbots are the new apps, and this year the talkative online tools are slated to make big inroads into increasing efficiency within customer service functions. More […] Read More
Put me in, coach: 9 tips for finding a great biz adviser by: Custom Toll Free, March 7, 2017 Hiring a business coach can go a long way toward helping you recognize the gaps in your business strategy and solve workplace issues. That said, finding a coach you can trust […] Read More