Dial and smile: 10 steps toward better customer experiences by phone by: Custom Toll Free, February 28, 2017 The ability to provide your customers pleasant and rewarding business experiences is rapidly becoming a competitive differentiator. In a recent survey of B-to-B companies, for example, 43 percent of respondents […] Read More
Small fish in a big pond? Make these business moves to boost credibility by: Custom Toll Free, February 21, 2017 Small businesses may be the drivers of the U.S. economy, but few of them got that way by calling attention to their size. These days, 99.7 percent of U.S. companies employ […] Read More
Ringing up sales: Vanity numbers work for most every industry by: Custom Toll Free, February 14, 2017 Want to make your business even easier to contact? Think about securing a vanity toll-free number that features an easy-to-remember sequence of numbers, words or a combination of both. Research […] Read More
Need feedback? Make your service department all ears by: Custom Toll Free, February 7, 2017 As a business owner, negative customer feedback can be a tough pill to swallow. But since there’s no way of pleasing everyone, it’s almost inevitable. The key is to be wide […] Read More