How do I select a number?
Use our powerful free search tool to check the largest group of numbers available from any site on the internet. You can also call our offices directly for assistance.
How long does it take for a toll free number to begin service?
Our service takes up to 3 business days for activation.
What services do I receive when I activate a number?
- FREE Voicemail system that also provides voicemail as email.
- FREE Online Fax Services for sending and receiving faxes without a fax machine.
- FREE 100 Talk Minutes Month, and the option to add more at any time.
- FREE Call Conferencing for conducting essential business tasks.
- FREE Online Account Management so that you are assured of your account status.
- FREE Call Forwarding to make business management easier.
- FREE Call Blocking to protect your minutes and time.
- FREE Access to Call Details to track calls and responses.
- FREE Ability to Set Maximum Call Length to keep costs under control.
See our Basic Services for even more services and details!
What advanced features do you offer?
We charge competitive rates for the following services:
- Virtual PBX (Auto Attendant) with no hardware or software to buy or install.
- Hunt Groups for even call distribution.
- Call Announcement so that you know what number the user dialed, even when you don't have Caller ID.
- Call Recording for quality assurance.
- VoIP Termination if you own VoIP equipment.
See our Enhanced Calling Services for more details!
How does billing work?
Your first bill will be a prorate amount for your number usage (but not for minutes - we can't prorate these). Then you will continue to be billed your full monthly fee (including prepackaged minutes) on the first of every month.
If you would like to pay for a period in advance, please call our sales team for special arrangements.
How do I use toll free numbers in Direct Response Campaigns?
By using multiple numbers and our account management tools, you can track which campaigns have been the most effective. We can assist you with multiple number purchases over the phone - 1-800-CUSTOMIZE.
