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Custom Toll Free® Blog

February 26th, 2013

toll free number, 800 toll free number, toll free numbs, toll free 800 numbers.One of the most popular benefits in offering a toll free number is it pays for itself. Most of the time all it takes is a quick connection and a conversion to prove its worth, at the same time providing you with accessibility, increased profitability, and a peace-of-mind. The 800 toll free number has proven to be a profitable measure in terms of direct marketing and customer service dating back to Ginzu knives.

Toll free numbers go beyond the expectations of being just an asset: it’s an entirely different and vital element altogether, and one that helps save money. For example, the Department of Insurance in Columbus, Ohio reported saving an excess of $24 million dollars for Ohio residents through their toll free number hotlines.

 

“The department's Office of Consumer Affairs says it received 5,500 consumer complaints in 2012. Many dealt with insurance claim denial, claim delay or unsatisfactory settlement offers. The office recovered $18.9 million for consumer while the Ohio Senior Health Insurance Information Program saved $5.5 million.” 

 

Beyond the public scope, major businesses rely on toll free numbers for reasons beyond owner profitability. For instance, city drivers can save money on parking by paying through an 800 toll free number service offered by the city. Also, businesses can have their 800 number extensions ported directly to their cell phones, increasing accessibility as well as sparing themselves the cost of adding separate business liness.

These are all just a few of the extended amenities that come standard when offering an 800 toll free number service.

Toll Free Benefits |
February 25th, 2013

Toll Free Vanity Numbers, Toll Free Numbers, Vanity NumbersAre toll free vanity numbers really that important or just a "nice to have"? Many forego them; assuming that they are just a vanity item and that they can do just fine without them.

While at some point in the distant past, toll free vanity numbers may have been just that, or at least out of the reach of the new business owner, now business trends, globalization, new toll free prefixes, the web and technology, as well as a tighter economy has changed all that.

Toll free vanity numbers are cheaper, easy to get, help with branding, building credibility, and even dramatically enhancing advertising effectiveness through improved response and conversion rates, as well as equipping companies to become more agile and profitable.

The bottom line is that while there are many benefits and advantages of having vanity numbers today it all comes down to one deciding factor...

That is—ROI and profit margin.

It really doesn't matter what industry you are in, how great your product or USP is, or how much venture capital you are able to raise; unless organizations are demanding the maximum ROI and highest possible margins on everything, and getting the most from every dollar they will soon be surpassed by the competition.
This is more critical than ever today. The market in any industry is a lot smaller than it was seven years ago and cannot support as many competing businesses. So you are either on your way up, or at least well-positioned and have bullet proofed your lead with the best margins, or you are fading into irrelevance.

Vanity numbers and toll free services can make everything you do better and produce better results; from maximizing marketing ROI to decreasing labor expenses, increasing speed, and boosting productivity.

Without toll free vanity numbers your organization is throwing away masses of working capital and any edge it has. Only you can answer whether that is important or not…

Toll Free Benefits |
February 22nd, 2013

Google is set to seriously disrupt the tech world and advertising industry with Glass. So will it be the end of the iPhone for good and what other lessons are here for business owners?

Google is in the process of launching retail stores to compete with Apple to a range of new Chrome laptops battling the touch and display resolution of Microsoft and free WiFi in the street. All in all, there is a major push to dominate everything tech related.

This of course might bite them in the rear later if the search giant's enemies can get along long enough to coordinate a good enough counter attack, but Apple and Microsoft seem to still be on the defensive for now. However, most notable is Google Glass, which is expected in stores next year for around $1,500 a pop.

We need something revolutionary like Glass, especially after growing boredom with the iPhone and new tablet releases and as marketers and consumers grow tired of social in its current state.

Don't worry, developers are already working on software to serve up extremely targeted ads right in front of consumers' pupils with pinpoint accuracy.

The high price-tag will mean it will take a while for Glass to saturate the market, but that doesn't mean brands can afford to wait to jump on it. It's much easier to dominate, and more affordable if your organization is one of the early adopters, just like with social.

Will Glass kill Smartphones? Probably not altogether. Think of Glass as an add-on, a second screen, but tablets might be a thing of the past faster than many expect. However, it will certainly change the design and required functionality of tablets and phones for good and it could give Google the passionate hardcore fan base that Apple used to enjoy.

Still we've heard surprisingly little about Glass. Maybe that is all part of the grand; to keep others distracted and on the defense, rather than competing with their own versions of Glass. Perhaps that's the most important takeaway for your marketing strategy today.

Uncategorized |
February 21st, 2013

 

800 toll free numbers, toll free servicesYou hand business cards out all the time. You may even find that they get more attention than your resume, particularly in career networking situations. Great business cards, both in purpose and design, can land you that job, business opportunity or clientele you’ve been seeking. Whether you’re trying to spread your brand or image, or provide a simple calling card for your services, a business card speaks volumes.

What does a toll free number mean for your business card? It means it stands out. Handing out a business card with an 800 toll free number to your constituents shows them that you are serious about your craft and that you have a hard and reliable way for potential customers or contacts to reach you. Ideabook.com lists a toll free number as an important means of communication to include on your card.

In addition, having an easy-to-remember vanity toll free number is even more attractive as most contacts won’t even have to memorize your number should they lose your business card. That’s thinking ahead. So what does that business card mean to them?  Consider the following: Social media platforms such as Facebook, Twitter, Google+, and LinkedIn continue to gain traction for business purposes. You’ll find more and more cards printed with social media contact methods rather than numbers.

With a toll-free number on your business card, you don’t have to play the guessing game about who is Linked, G+’ed , Tweeted or Liked. Everyone has a phone number and they can call you for free without having to sign up for anything. Of course there are great advantages to using social media to spread your messages, but with a toll free number, you guarantee a connection.

Toll Free Benefits |
February 20th, 2013

Cyber Attack, EntrepreneursWhat does the future hold for entrepreneurs and their businesses and foreign cyber-attacks? A new report showing evidence of "an unrelenting cyber espionage campaign linked to the Chinese government" that has been going on for years has the Obama administration considering possible fines against the Asian superpower and others.

Cybersecurity firm Mandiant concludes that the only way that these attacks could be going on is "with the full knowledge and support of the Beijing government". The problem for entrepreneurs and U.S. businesses is that cyber bullies are hacking our companies and taking data.

The issue is not just a potential disruption for businesses by nuisance hackers but the grander effect on consumers, cash flow, and the viability of a number of new business models, especially in the tech world.

With a major push toward virtual currency and more online payments, the risk is rocketing. It doesn't matter if it is your fault or not, customers expect you to keep them safe. The more businesses that fail to maintain security, the more it will affect the broader consumer base.

Right now you are on your own to secure sites and customer info, and if you don't have a real plan for it, you are a sitting duck for cyber attacks.

Keep pushing to virtualize, but don't make it your only payment method or way of staying up and running and taking orders, or you could run into repeat stalls in operations and miss out on quite a few customers as more get squeamish about sending money to phantom firms over the web. There's nothing quite like the good old phone to ensure business continuity, no matter what happens to you website and file storage.

 

 

Uncategorized |
February 18th, 2013

Technology, CashIs this the end of cash for good?

Many forms of technology are pushing trends this way. The government wants more control over the flow of money, banks are restricting ATM withdrawals and online payment platforms, and mobile payment services are becoming easier and more fashionable to use.

Digital currency is easier than dealing with old school banks and much cheaper for businesses. Take a moment and think about the money lost on theft, counterfeiting, and other fraud and the labor costs associated with security.

Of course many fail to admit or publicize the horrific threats digitization of money brings too. With ID theft out of control, mobile phones one of the most commonly stolen items, and hackers on a rampage, digital currency could be far more costly in the long run.

Yes, your wallet could be stolen or you could become a victim of a home invasion at any time, but that's why you usually don't carry all of your savings with you or have a good home security system. However, it is technically a lot simpler to wipe out someone's wealth in the digital environment. So instead of losing $100 from your wallet, you open a bogus email or you misplace your cell phone.

The bottom line is that while many will continue to hoard cash at home, online and mobile payment startups will continue to pop up and grow rapidly, while cash is harder to access and spend.

Perhaps Internet security, insurance, and ID theft prevention will become not just much more important than stocks to watch but the fastest growing.

You can embrace this trend and find ways to cash in on it; whether through stocks, investing in startups via crowd-funding, or just making it easier for your customers to pay via mobile or online, or ignore it and lose out.

What will you do? Will your business rise to top or flop on new tech for taking payments? Where can you stash cash and gold to be 110% safe today, and will it be worth anything in a few years if you can keep it hidden?

Cash, Technology
Uncategorized |
February 14th, 2013

twitter toll free number, vanity toll free, 800 toll free numberHow does social media play into toll free numbers and toll free services? Does social media get in the way of the outreach that a toll free number brings? Do users prefer to use a “@” or an “#” and connect with your business that way? Why do you need to look established? You may think, “I already have a LinkedIn profile stocked with powerful connections doing that for me.”

 

At Custom Toll Free, we don’t see social media as an obstacle but rather a tool that enhances rather than inhibits our services. All in all, the arrival of the cell phone, the text message, the email, the blog, and even Micro-Blogging  has not replaced the 800 toll free number. If anything, smart and savvy businesses have managed to make both Twitter and toll free numbers work for them.

 

How Many Tweets Does it Take to Tweet a Toll Free Number? (Say THAT Three Times Fast).

 

Some companies, such as 1-800 CONTACTS , brand their vanity toll free number as their Twitter handle the same way users put a .com after their toll free number to make their business a “teledotcom”. This shows others that your business can be reached by e-mail, phone, and tweet, making you a champion of accessibility.

 

An 800 toll free number can also include extensions and special amenities such as call-forwarding and reverse-lookup to ensure a direct connection with a caller. Tweets, Facebook wall posts, and even emails can get lost in “junk” mail, in news feeds or are just posted at the wrong time. By accessing a toll-free number, callers can skip the waiting game.

 

If you have a Twitter and toll free number, try to include them in and on everything. You don’t even need to change the name of your business; just by showing your customers that you offer all-around access can make a world of difference.

Vanity and Branding |
February 13th, 2013

Branding, America, VanityWhat makes a loved brand that everyone wants to do business with? What can you do to increase the love consumers show your brand?

Trust has to be one of, if not the biggest factor. What is there to build a relationship on without trust? Without trust product hits are just a fad, there is no sustainability and there are certain to be plenty of charge backs.

In contrast, a reputable, trusted brand enjoys a lifetime of income from each customer, gets shared without having to ask for it and can demand a premium on products and services.

A recent study shows Amazon as America's most reputable brand. The survey calculating the Reputation Quotient of the country's most visible companies bases measurements on six criteria.

1.      Emotional appeal

2.      Social responsibility

3.      Products and services

4.      Vision and leadership

5.      Workplace environment

6.      Financial performance

So what can you do to improve your company’s reputation quotient?

For a start it is clear that visibility is crucial. Without visibility you aren't even on the radar. Toll free vanity numbers are a great way to instantly raise visibility and credibility for any business whether a 100 year old corporate giant spinning off a new division or product line or a new startup that launched yesterday. Toll free levels the playing field.

Reserving and launching a new vanity number in itself can also be a great catalyst for positioning a business at the top for the other above criteria as well. Consider using press releases, guest blogs, and a social campaign to raise awareness of your new toll free hotline and social good initiatives, attractive workplace culture, and build emotional appeal all at the same time.

This combo might just pack the best ROI and result in the most new revenues of anything your company can do this year.

Vanity and Branding |
February 12th, 2013

toll free numbers, toll free numbers, toll free mobileYou asked and we listened: Mobile solutions for your toll free 800 numbers are now available. Custom Toll Free’s many amenities and features are now available in mobile form for your Smartphone or tablet. The new Custom Toll Free mobile site allows for more accessibility through:

*Access to all available website features

*Custom Toll Free’s Intensive Search Features providing streamlined results

*Keyword Phrase Matching Algorithms

*On-the-go Accessibility

With over a decade’s experience, Custom Toll Free has a proven track record of improving accessibility for businesses and boasting bigger returns on investment beyond the traditional scopes of toll free 800 numbers. This new site promises to meet business and client demands through the convenience of mobile access.

Custom Toll Free’s mobile site now allows customers to access their accounts without the use of traditional keyboards and desktop screens. It also provides a better way to connect customers to better services. Through toll free 800 numbers, which is still the go-to means of direct customer communication, businesses have stood the test of time through convenience, simplicity, and accessibility.

News and Announcements |
February 11th, 2013

 

Toll Free Vanity NumbersHow will a toll free vanity number help you and your business? There are many benefits of wielding a toll free vanity number no matter where your business is at and wants to go. Have you defined your top priorities?

As a CEO or entrepreneur with a new startup, toll free numbers are ideal for, and perhaps the most crucial element for propelling momentum and building the right structure that will deliver the optimal balance of success, revenues, and freedom.

Toll free vanity numbers are a power tool for enhancing visibility and branding; a way to create that much needed buzz and position your product and organization to receive the attention and sharing it deserves.

Toll free numbers have long been recognized as "must-have" pieces of the puzzle for generating real dollars too. They aren't just great for increasing advertising effectiveness and response rates to direct marketing but driving up conversions and most importantly net profits too.

Today it is clear that building an agile, high profit margin enterprise, with built in business continuity is essential to thrive and survive and toll free phone services are a must for weaving this into the fabric of your model.

Harnessing the power of a great toll free vanity number means raising awareness and interest on the front end, while simultaneously embedding the DNA which will empower teams to be their most effective, minimizes an array of threats to profitability and consistency in revenue streams, and still gives you as the leader the mobility to enjoy the lifestyle you desire.

Whatever you want more of, a toll free vanity number can help you get it. There isn't a single tool out there that can deliver as much benefit to as many different facets of your business, never mind one which delivers such an incredible ROI.

Find your new winning business phone number here in less than a minute…

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