Is your toll free number provider giving your company a sufficient set of features? There is no doubt that an 800 number offers many benefits to both the company and caller alike. The question is, “Are you utilizing it to its full potential?” You might already be using a toll free number without recognizing that, aside from letting callers contact your company at no charge, this number is also portable, can be used for international customers, and can be managed online.

The online account management feature enables you to get access to your account anytime, anywhere. Some of the options it provides include listening to voicemail, changing your account details, and managing call forwarding capabilities. The control panel used by your provider should also enable you to view call histories that are easily searchable by date and time.

Meanwhile, portability means that the toll free number is accessible through Internet telephone or a “softphone.” Once you’re connected to the Internet, you should be able to receive a call whenever it’s made. This feature is ideal for small business owners who need to talk to their clients, suppliers, and other stakeholders while on the go.

Other services you should expect from your toll free provider include:

• 3-Way Calling
• Call Forwarding
• Call Return
• Call Transfer
• Call Waiting
• Low International Rates
• International Call Blocking
• Multi Ring
• Money Back Guarantee

As you can see, you have the opportunity to take advantage of a wealth of toll free features. Make sure to choose your toll free number provider wisely to get the best benefits from your 800 number. 

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