By now, you have probably identified the need to use toll free numbers. However, like most small businesses, you’re probably thinking that this can be postponed. Well, this is a big mistake. You’re actually missing out on a lot of opportunities by failing to register a toll free number! Below are some things that might be doing harm for your business, without you even knowing about it.

No Business Voicemail
Toll free numbers can route callers to a voicemail system that mentions your business name and provide more details. Instead of the usual “leave a message” line, you can instead tell them when your business is open, promote your website, and encourage customers to visit your store (if you have one).

Missing Out on Inquiries
When faced with a choice of calling a toll free number versus a local one, most people will opt for the former. Why? Because it’s free. The calls you could have gotten if you have a good toll free number just went out the window to your competitor.

No Call Tracking
Regular phone lines cannot track or analyze the calls your business received. But most toll free providers allow you to log online and manage your account there. It becomes possible to analyze the call history to see how many people are calling, whether they called back, or where most calls came from.

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