Setting up a business can be an overwhelming experience. And the thought of handling all your calls can be somewhat nagging, too. But what many do not realize is that obtaining a toll-free number is a relatively simple and seamless process.

All you have to do is request one from a company who can access them. When it comes to pricing, this can vary. The factors that affect costs include the geographic region you are located in and of course how many calls you get a month.

Why a toll-free number is an asset
Simply put: easy access. Having a toll-free number increases your communication with everyone. So whether you want to have more customer calls or better access to staff and business associates, it’s within your grasp.

Image counts. In business and marketing, image is everything. Having a toll free number speaks volumes. It says your company is professional and established. It can even imply that a company places a high priority on customer service and client satisfaction.

Not to mention a toll-free number can save on operating costs and helps you to monitor your incoming calls, too.

Be sure you closely review your minutes and service options when you go with a toll free company. At Custom Toll Free we keep our customers closely abreast of all of their monthly minutes. And by offering a wide variety of minute plans, we can help customers better service their clients, too. 100 minutes per month completely free of charge to all our customers.

Friendly e-mails
Communication is everything in this business. Along with extensive minute plans, Custom Toll Free can supply you with a helpful courtesy email to alert you when getting close to your minute cap. In this hectic world, this is a good idea for those who don’t have time to monitor their minutes and need a little bit of extra help.

For example, you could get an e-mail alert when your calls reach 75 percent of your limit. Then, you can get an additional courtesy e-mail when you reach your per-month limit.

Signature minute plans
A toll free number is not hard to figure out. Really, it works very much like a regular cell phone plan. What toll free number holders have to realize though is that a number won’t work if there are no minutes left on a plan.

But at Custom Toll Free we don’t want anyone to miss a call. That’s why we are able offer a special “automatic minute increases” to our customers. When you go with a custom toll free number, you have an easy way to navigate the minutes used. Always remember to look at the plan options for your phone package. Anytime you want to upgrade, a company should be able to help you navigate what is best and how to do it.

At Custom Toll Free, we’re well aware of how much time and effort our clients put in to finding a good vanity toll-free number. We help our customers choose the best toll-free numbers and, often, we help clients acquire a great toll-free number that’s not readily available.

People go to all this work because strong toll-free numbers are a proven way to enhance your market presence and attract business. Toll-free numbers are associated with major companies. And a good vanity toll-free number is easy to remember, maximizing the chances that people will call.

After all the work that goes into securing your vanity toll-free number to bring prospects to your business, you want to invest plenty of time and effort into making sure that when prospects call you, they have the kind of phone experience that turns callers into buyers.

Here are a few “must haves” to maximize your investment in a custom toll-free number:

• An efficient phone system. Don’t let eager prospects languish on “hold.” Invest in a call system that can handle your call load. 
• Trained sales staff answering your phone. If someone is answering calls to your toll-free number, that person is part of your sales team. Your call center staff should be trained to do what it takes to convert callers into buyers. 
• A professionally written sales or customer service script, tailored to your business. This is essential if your company is new to telephone sales. And, if you’ve been doing phone sales for a while, it never hurts to have a professional re-evaluate your script to see if it is still aligned with your products/services and your customer base.

No question about it—TV advertising remains one of the best ways to get a time-sensitive marketing message in front of prospective customers. Pair it with a vanity toll free number, and you’re maximizing the chances of a direct response to your campaign.

TV viewers not only see and hear your number—they see and hear it at a time when it’s convenient for them to take action. (This is in contrast to radio and billboard advertising, where the potential customer may be driving a car, in a hurry, or otherwise distracted.)

Yet, since few people watch TV with pen and paper at hand, it helps enormously to use a highly memorable toll free vanity number in your TV ad. It’s no surprise that the proportion of TV ads featuring toll free vanity numbers continues to grow.

A 2005 industry study found that the majority of toll free numbers in TV ads (using the prefixes 800, 866, 877, and 888) are vanity numbers, spelling out words associated with the advertiser’s name or service. Some advertisers claimed that switching from purely numerical toll free number to a vanity number for TV-centric campaigns more than doubled their call volume.

If your business is one of the many bolstering marketing efforts for this holiday season and using TV ads in your campaign, you’ll want to make sure the number you feature is an easy-to-recall vanity number.

Please contact us for more information on getting the perfect toll free number for your business.