Increase Your Productivity 100% With Toll Free Number Forwarding
Toll free numbers offer many advantages for all aspects of operating a profitable business. You are already no doubt familiar with the incredible branding benefits that toll free and vanity numbers offer as well as the power they offer to maximize marketing ROI. However, toll free numbers also offer amazing advantages in increasing productivity as well.
ShareThisWhat a Toll Free Number Says About Your Company
First impressions can be everything to your business, and not having a toll free number says you are probably a new company or a local Mom and Pop business. This impression may seem fine for some who don't have any dreams of making big profits, but limiting yourself in this way could result in you being driven out of business by bigger better branded competitors. You need to position yourself to take care of wider opportunities.
Outsourcing Your Toll Free Number Management
Recently, a number of articles have circulated that suggest you may want to become your own RespOrg. Clearly, these articles are nothing more than blatant advertising pieces aimed at bringing you in as a client for a service where a company will set you up under it as a RespOrg; of course, this situation will result in a handsome paycheck for that company while you do all the extremely complicated work of toll free number management, dealing with carriers, and trying to fix technical issues beyond your knowledge base. Can you do it? Sure, with a lot of training and many hours on the phone, you can probably learn to handle your own toll free number management. However, is overcoming that learning curve really the best use of your abilities and resources?
Are Your Toll Free Numbers Working Hard For You?
So you have recognized that toll free numbers can be an extremely powerful tool for your business, either by offering them as an affiliate to add extra value for your clients or by using them to attract more clients and improve your branding and credibility. However, if you are not putting your toll free numbers to good use by making them work hard for you, then you are doing your company a disservice and giving the competition both the advantage and a chance to pass you by and steal market share from you.
To make the most of your toll free numbers and ensure you are harnessing their full power, you need to make certain your 800 numbers are being properly managed, that you are utilizing all of the toll free services tools available to you, and that your company is taking advantage of any free or low cost marketing opportunities involved with acquiring new vanity numbers.
It does not matter how great your vanity or toll free numbers are if they are not properly managed. Poor management of your toll free numbers can mean down time or incorrectly routed calls resulting in huge loses from missed business opportunities or even customers being routed to your competitors, meaning wasted marketing campaigns and loss of repeat and lifetime customers. Make sure you have the right RespOrg managing your toll free numbers.
Most toll free services providers will include a number of tools to be used in conjunction with your toll free numbers enabling your enterprise to monitor and improve employee and marketing campaign performance, increase response rates and closing ratios and streamline your business to offer better service and more coverage at lower costs. Make sure all these tools are being utilized or be prepared to miss goals and face a shrinking budget.
Besides ensuring that your toll free numbers are being used on every piece of material for your company from websites to stationery and marketing pieces, acquiring new toll free numbers, especially vanity numbers creates its own variety of marketing opportunities. Acquiring new toll free numbers and vanity numbers gives you a reason for a warm contact with potential prospects and past clients. This is also the perfect time for free press releases or other PR to announce your new toll free numbers, create a buzz and bring in new traffic for free.
800 Number Call Capture
800 number call capture is a toll free services feature that has proven itself as a powerful marketing tool across a number of industries. 800 number call capture has been most prominently used in the real estate and mortgage industries to provide companies an excellent, low cost way to cultivate leads and new prospects. It can just as easily be applied to almost any business concept. You have probably already seen this form of marketing in action on "For Sale" signs and display advertising without even knowing it.
Using 800 Numbers To Improve Employee Effectiveness
The many branding and marketing advantages of using 800 numbers are well known. However, many businesses are unaware of the many other ways toll free services can be used to improve operations and to create a better oiled profit making machine. Most 800 number providers offer a range of toll free number tools that can be used to increase employee effectiveness, which in turn can lead to lower operating costs, higher closing ratios, and larger profits.
Reverse Phone Lookup Service for Businesses
Businesses are realizing that vanity numbers and toll free numbers in general are not only essential for staying in business and maintaining market share but are also the lowest cost way to boost their advertising effectiveness and marketing ROI. It used to be that trying to find a toll free vanity number that worked for your company and matched your branding and positioning meant hours on the phone speaking with less than expert customer service representatives looking up different numerical combinations. Fortunately, that difficulty is no longer necessary.
Easy Upsell: All Your Clients Need a 1-800 Number
The toll free services industry is becoming bigger business than ever. Companies are realizing that having a 1-800 number and especially a 1-800 vanity number is crucial to starting up a successful business and to holding onto their dearly valued market share. While many companies in the past have seen the value of a 1-800 number or vanity number for boosting their credibility and building a solid brand, now most businesses are seeing the advantage of having multiple 1-800 numbers. This increased desire for multiple vanity numbers or numeric toll free numbers stems from companies understanding the need to do better testing to improve their advertising effectiveness and marketing ROI, which have become essential for business survival in tighter economic times. Multiple toll free numbers are essential to achieving these goals; take a look at a couple of these reasons below...
Google Voice 800 Number
Did you think Google Voice was simply a tool for professionals who had entirely too many ways for people to get a hold of them? Well, it is that, but it’s also an opportunity for you to get the word out about your business. With a little ingenuity, you can create your own “Google Voice 800 number” that will go a long way toward helping your prospects find you.
If you haven’t heard of Google Voice, it’s a service from Google currently being tested that gives you a single point of contact and has a number of neat features as well. One of these, and perhaps the most important one for a small business, is call routing. This will allow you to answer only those calls that come in on your forwarded toll free number and route other calls to different locations. For example, if you’re in your home office, and someone calls your cell number, which rings through to your Google Voice number, you can route the call to any of the numbers in your Google Voice profile, such as your main home number, where someone else can answer the call. If you’ve got a bigger operation, you can even have calls from your 800 number forwarded to other parts of your business or to the phones of individual employees. The possibilities are endless.
Of course, there are some down sides as well. You’ll just have to decide whether the benefits outweigh the drawbacks in your particular situation. One thing’s for sure, a Google Voice toll free combination could be a life saver for a small business.
To get things up and running, you’ll first need a toll-free number that you can forward to Google Voice. After that, you’ll need an invitation to join the service, at least until Google launches the full version later this year. I’m working on getting an invitation for myself, so I hope to have a first-hand review of Google Voice in the near future. I’ll also be highlighting other features that small business owners will find particularly useful.
