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1800 number - Differentiating yourself from the competition

There are a wide range of ways that a 1800 number can help you with differentiating yourself from your competition. Those businesses and business owners who do not see the value and need for a toll free 1800 number are doing themselves a great dis-service. These 1800 'vanity' numbers aren't just about ego - studies have shown that selecting the right toll free number for your business can increase the response rates of your advertising efforts by 300% and can increase your sale between 20-200%!

Custom Toll Free Appoints Rick DeCamp Vice President of Business Development

Custom Toll Free recently announced the appointment of Rick DeCamp as vice president of business development. In his new position, DeCamp will lead product marketing and business development for a new line of business centered on e-commerce technology solutions."We’re excited to have a marketing and business development executive of Rick’s caliber join our management team," said Michael Evans, president and chief operating officer of Custom Toll Free. "Given his deep and highly successful experience, we know Rick will make a significant impact on our business and product strategy, and help us continue the company’s rapid growth trajectory."

Recent Study Indicates Consumers Recall Vanity 800 Numbers 45% Better than Websites

800 Response and Infosurv recently commissioned a study that looked at the habits of 1,000 consumers when they were presented with an advertisement that contained a toll free number and a web address. They found that consumers were 45% more likely to remember the vanity toll free number of a company rather than its website. In one instance, a fictional ad for an auto dealer called Bayside Auto Sales presented a vanity toll free number of 800-new-auto and a website of baysideautosales.com. Respondents were 52% more likely to remember the vanity number over the website, even though the website reflected the exact company name of the auto dealer.

5 things to do (right away!) with your vanity toll-free number

At last, you’ve got it: Your new vanity toll-free number. It’s catchy and memorable — and powerful. But only if you get it out there where prospective customers can see it. While you certainly have plans to use it in the next big direct marketing campaign you roll out, keep in mind that there are many other ways you can a vanity toll-free number to boost business and improve ROI.

  • Update your advertising. Redesign your ads and get new versions to all the publications, websites, and broadcast outlets where you currently advertise.
  • Update your printed materials. This includes business cards, envelopes, packaging, invoices, br ochures, and signage. It’s amazing how many people may drive by your bricks-and-mortar business every day and not stop in, but who will call as a result of seeing your 1-800 number.
  • Update your website. The new custom toll-free number should be prominently displayed on the home page and any sales pages — not buried on the “Contact Us” page or at the very bottom of the web pages.
  • Update your phone message. If people who call your current number get a recording (when you are closed, or if they are on hold), take advantage of those recordings to inform them about the new toll-free number. It will make it easier for them to call you next time.
  • Explore new types of advertising that are now open to you with an easy-to-remember vanity toll-free number. Those include vehicle signage, t-shirts, and all manner of corporate memorabilia, from mugs to license-plate frames.