Are Independent RespOrgs really a better choice for handling your toll free number management?
Well, Independent RespOrgs are really only a better choice if you want better protection for your business phone lines, you want to ensure business continuity, you desire the fastest possible service, and you want finally to have a phone company that will treat you as a valued customer and that you are confident has your best interests in mind.
Of course, if none of those things are important to you, then doing business with an Independent RespOrg really may not matter. However, if you want to win in your business and ensure continued success, then you could say it is essential to select an Independent RespOrg to handle your toll free number management.
Compared to Independent RespOrgs, phone-carrier affiliated RespOrgs have long been notorious for their poor customer service and the many conflicts of interest that often lead to their substandard management and delays in requests. Believe it or not, there really are phone companies out there that want to help you succeed and that will work hard to help you get the most out of your toll free numbers while actually making you feel like a valued customer for a change. Try out an Independent RespOrg and you will see the difference immediately.
Speed is everything in business today. Changes are happening at an unbelievably rapid rate, and unless your phone lines can keep up and your organization is nimble enough to maximize new opportunities as they arise, you will soon be left behind. Once you switch to an Independent RespOrg, however, you will be amazed by how your change requests are fulfilled in just hours instead of weeks, allowing you to make business decisions on the fly with confidence your business phone lines will be able to keep up.
Then, of course, Independent RespOrgs also offer the advantage of multi-carrier arrangements that provide protection in case of technical or service issues with a single carrier and will ensure your business phone lines are always running.
The choice is up to you, but in choosing between a carrier-affiliated RespOrg and an Independent RespOrg, it's pretty apparent the choice shouldn't be too difficult.
1. Branding
Toll free vanity numbers are a critical part of any successful brand. An easy to memorize vanity number not only can unify your branding and make you easier to contact, but it is essential for those who really aspire to become long-term fixtures in their industries. If one of your business goals is to become a leader in your field, then you must have a vanity number.
2. Advertising Effectiveness
Whether you are a new start up, a large corporation, or a non-profit organization, toll free numbers have been proven to increase dramatically response rates to advertising. Isn’t it worth a few dollars a month for a winning toll free number that will increase the responses from your advertising by double digits? That could be the difference in only getting a handful of leads or getting several hundred from the same marketing campaign!
3. Better Closing Ratios
Getting lots of leads is great, but unless they become closed deals, they are just burning up your resources. Toll free numbers offer superior brand recognition and credibility and have been shown to increase closing ratios significantly. So if it is closed deals and actual revenues you want, and not just inquiries, then don’t even think about launching your next advertising campaign without a toll free number.
4. Enhanced BPM
In the last few years, toll free numbers have actually emerged as one of the most powerful tools for aiding more efficient business process management. Utilizing the latest toll free routing options, businesses can now offer increased service coverage and have staff working around the clock in every time zone at very affordable rates while streamlining their processes.
5. Business Continuity
One of the biggest buzz topics of the last couple years - "business continuity" - is not to be overlooked. Toll free numbers actually provide the most effective and affordable tools for business continuity in order to protect revenues, gain customer retention, and ensure your company does not miss a beat even in the face of natural disasters and terrorist threats.
If there is one thing most businesses overlook, it is the importance of business continuity. In most organizations, everyone is so preoccupied with squeezing out every ounce of productivity that little thought is given to protecting what has been already achieved.
But when natural disasters strike, vulnerabilities in the business start to appear. In these instances, the core competencies of your business should be shielded. Communication throughout the duration of such a trying time is important. A business phone line is essential. Worried suppliers, disgruntled customers, and stressed-out employees will get some form of relief when they know what is going on. The business phone line also enables them to get in touch with the relevant contact.
There is no denying the importance of a business phone line. Office buildings and furniture can always be replaced but relationships are a little more difficult. Loss of customers and other relationships is exactly the risk posed by natural disasters unless you find a way to mitigate the risk. A business toll free number is the key. These numbers can easily be rerouted so your business will come prepared in the case of hurricanes, earthquakes, and even man-made disasters such as terrorist attacks. There is no better day to sign up for a business phone line with a toll free number than today.
Business continuity is a factor many small, medium, and even large businesses often greatly overlook to their detriment. Many entrepreneurs and managers are so wrapped up in just getting a product or venture off the ground in hopes they can make it through the first crucial years that they give little thought to protecting all their revenue and hard work. Sure some have business insurance, but when was the last time you had an insurance policy that really made up for your losses? A business is not like a car or a home. You may be able to replace your office, but what about all the downtime during an emergency? Any period of time when a company is out of action, especially its phone lines, it means not only wasted advertising dollars, but lost revenues, and even worse, the loss of hard earned market share. Fortunately, toll free numbers can ensure you business continuity in almost any man-made or natural disaster situation.
