Are You Losing Customers to Misdialed Calls?
Misdialed Toll Free Numbers Could Be Costing You Business
Did you know that you will automatically lose up to 25% of your phone traffic to people that dial the wrong number when trying to reach your business? Just like a great website address you can try to make your number as easy to remember as possible, but the fact is it's easy for your customers to make a mistake when dialing your number. We recommend our clients learn the possible number combinations that would be the most common misdialed numbers for their toll free number of choice, and consider securing those numbers as well.
For example, if the word you are choosing has the letter "O" in it, it would make good business sense to secure the phone number with the number "0" as well. Then when your customers make the common mistake of dialing a zero instead of the letter O, they will reach you and not the person that owns the other number - possibly a competitor.
1-800-GO SHOES (with the letter O)
1-800-G0 SH0ES (with zero in place of the 0)
You can see how easy it is to confuse the zero with the letter "O" in a print ad as well as on the phone keypad itself.
Contact Custom Toll Free Today!
At Custom Toll Free, our toll free consultants will help you find the right number for your business, as well as helping you understanding all your options. Give us a call at 1-800-CUSTOMIZE or complete the online submission form and one of our consultants will contact you.