Call Custom Toll Free at 1-800-933-3030 to have any of these services added to your purchase.
Virtual PBX (Auto Attendant)
Integrate your TFN with an Interactive Voice Response (IVR) system that can contain multiple menus, greetings, and extensions. Our Customer Service department will work with you to decide on the programming that will best fit your needs, and will record or upload any custom menu greetings needed. There is no hardware to buy or software to install.
Setup Fee: $65
Monthly Fee: $35
Hunt Groups
Distribute your calls between multiple numbers using hunt groups. Choose to distribute your calls evenly amongst a group of numbers or sequentially in a specified number order. Includes an optional greeting to play to your callers before hunting begins, music on hold, and several end of hunt options.
Setup Fee: $20
Monthly Fee: $15
Call Announcement
Play a brief announcement before your calls are connected. You can customize the announcement to identify which toll free number was dialed, which ad the caller was answering or any similar kind of message you choose. This is especially helpful when using a phone that doesn't display Caller ID, or when multiple 800 numbers ring to the same phone number.
Setup Fee: $15
Monthly Fee: $5
Call Recording
Choose to record every call you receive, or use call recording intermittently to only capture representative samples of telephone conversations. Store your recordings online, stream, receive them via email, or even download for long term storage solutions.
Setup Fee: $90
Monthly Fee: $65
VoIP Termination
Receive your calls using VoIP technology. If you own VoIP equipment, we can modify your toll free number to send your calls using the Session Initiation Protocol (SIP). You must have your own VoIP equipment in order to use this service. We do not sell or provide equipment for VoIP Termination.
One-Time Setup Fee: $45
